What to Ask When Choosing an At-Home Senior Services Company

Does the Provider...

Conduct a thorough clinical assessment by a professional Geriatric Care Manager who has the education, training and experience to address both senior and family needs?	Yes
Develop a personalized care plan tailoring the services provided to each client’s needs?	Yes
Provide information, referrals and coordination of appropriate resources?	Yes
Conduct regular visits by a professional Geriatric Care Manager to the home to observe and supervise Caregivers and client concerns?	Yes
Deliver services 24 hours a day, 7 days a week?	Yes
Provide 24-hour on-call professional and staffing coordination and management?	Yes
Employ its own staff of professional Care Managers, personal care assistants, live-ins, homemakers and companions?	Yes
Perform TB testing upon hire and annually for all in-home staff?	Yes
Provide all appropriate insurance coverage for the protection of the client: Liability? Workers' Compensation?	Yes Yes
Require written references, criminal background checks, drug testing and driving record verifications for employment?	Yes
Verify long-term care insurance coverage and provide the needed documentation to receive reimbursement?	Yes

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What to Ask When Choosing an At-home Senior Services Company